OUR LOCATION

Arizona USA

Monday-Friday 9:00-5:00

MORE INFORMATION

877 848-2595

info@vitalcoreresearch.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How soon does my order ship?

In most cases, orders ship out within 24 hours of payment confirmation. We ship Monday through Friday with orders departing mid-afternoon.

Will I get tracking for my order?

We utilize a shipping platform that allows the system to send automatic tracking to the email provided during your order. Once the shipping label is printed, you will get an email with your tracking number.

Do you accept returns or refunds?

No. Vital Core Research has a strict no return policy. Once these products depart our facility, we do not accept returns.

Additionally, refunds are only provided if the order is stopped prior to departure from our facility.

What if my product arrives damaged?

Worry not! We understand that not everyone takes the care with our products that we do. 

When your package arrives, document any damage and send it in an email to info@vitalcoreresearch.com with your order number and a brief message, our team will review and work on getting a replacement sent out to you.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS